QMSAI ISO 9001 internal Auditor course will help you get acquainted with the key concepts of the ISO 9001 QMS as well as enable you acquire the necessary skills to successfully audit your organization’s QMS based on the requirements of ISO 9001. Hence be able to evaluate the level of implementation of the QMS and identify opportunities for improvement.

What is QMSAI ISO 9001 Internal Auditor Course?

QMSAI QMS Internal Auditor certification is a globally-recognized ISO 9001:2015 Internal auditor certification certified by the Quality and Management system Auditors Institute (QMSAI) and meets the training requirements for Quality Management System Internal Auditor certification.

A “QMSAI ISO 9001 internal Auditor” certificate gives credence to your professional capabilities, and demonstrates that you have the knowledge and skills to perform the internal audit of your organization’s QMS based on ISO 9001 standard.

Learning Objectives

By the end of this training course, participants will be able to:

• Know and apply QMS terms, definitions, concepts, and guidelines
• Understand the purpose and the benefits of the ISO 9001
• Demonstrate  knowledge and understanding of the requirements of ISO 9001:2015 Quality Management System standard
• Interpret the requirements of ISO 9001 for a QMS from an auditor’s viewpoint
• Recognize the roles and responsibilities as an auditor
• Demonstrate knowledge and understanding of the latest auditor techniques and their appropriate use according to ISO 19011:2018
• Gain the confidence to initiate, conduct audit activities and audit follow-up
• Be able to prepare a comprehensive audit reports

Who should attend?

• Quality managers and Consultants
• Persons responsible for conducting ISO 9001 internal audits
• Compliance managers
• Those with responsibility for QMS implementation
• Quality management representatives.

• Those who want to become certified QMS Internal  auditors

Pre-course Requirements

A good knowledge of ISO 9001:2015 requirements, and the key principles of a QMS.

Course Duration

This course takes three (3) days to complete, plus exams.

Course Time

08:30am to 4:30pm daily (tea break starts at 11:00am and runs till 11:30am, while lunch starts at 1:00pm).

Course Fee

₦100,000.00 (one hundred thousand naira). You can pay in 2 installments.

Examination and Evaluation Criteria

Participants shall be evaluated through:

• Continuous Assessments – Participants will be evaluated every day of the training, via group discussion, workshops, role play, punctuality, take-home exercise, class room participation, attendance, contribution in class, etc. The qualifying mark is 60%
• Examination – Participants will write a 2-hour final examination on the last day of training. The qualifying marks is 70%

Why choose us to meet your Training Needs?

• We have highly competent trained instructors, with a lot of experience as quality and management system trainers / consultants
• We will provide you opportunities for onsite practical experience as an “auditor in training”.
• We have developed special training course materials, available in soft and hard copies, as well as videos and audios at affordable prices, with lots of on-the-job practical activities and samples.
• Our training is interactive, engaging, detailed and very interesting. We employ a variety of teaching techniques which includes videos.
• We guarantee you success on all national and international courses
• We offer virtual and online courses for those who are busy and don’t have the time for a formal classroom lecture
• We operate in an environment conducive to learning—all our training rooms are air conditioned and have good lighting system.
• We provide additional learning support via zoom, Twitter, LinkedIn, YouTube, and on our blog

Course Outline

Unit 1 – Introduction to ISO 9001:2015 Quality Management system

• What is ISO and ISO 9001?
• The High Level structure
• ISO 9001 Structure
• Basic Terminology of Quality Management System (QMS)

• Principles of Quality Management System (QMS)
• ISO 9001 Family of Standards and Versions
• Benefits of Implementing an effective QMS
• Fundamentals of ISO 9001:2015

Unit 2 – Introduction to Auditing

• What is Auditing
• Purpose and Objectives of the Internal Audit
• Benefits of Effective Internal Auditing
• Types of Audits
• Layout Standards that Follow the PDCA
• Types of Internal Audits
• Different Phases of an Audit

Unit 3 – Managing an Audit Programme

• ISO 19011:2018

• Determining the Scope of the Audit
• Defining the Audit Criteria
• Selecting Audit Team Members

Unit 4 – Audit Preparation

• Phases of Audit preparation
• QMS audit procedure
• Effective Audit Preparation Process
• Applying audit methods

Unit 5 – Audit Roles and Responsibilities

• Role and Responsibilities of Quality Manager/Audit Coordinator
• Role and Responsibilities of Auditee’s Management
• Role and Responsibilities of Auditor
• Role and Responsibilities of Auditee
• Role and Responsibilities of Guide

Unit 6 – Auditor Competence

• Principles of auditing
• Internal Auditor’s Personal Attributes
• Key Success Factor: Auditor Attitude
• Relations between Auditors and Auditees

Unit 7 – Performing the Audit

• Opening Meeting
• Collecting and Verifying information
• Selecting Sources of Information
• Handling Difficult Auditees
• Generating Audit Findings
• Rule of Thumb for Deciding Type of Audit Finding
• Corrective Action

Unit 8 – Audit Conclusion

• Content of audit conclusions
• Audit Report
• Closing Meeting
• Conducting Audit Follow-up
• Summary of Effective Internal Auditing

Unit 9 – Auditing QMS requirements

• Quality policy
• Quality Objective
• Auditing Top Management
• Auditing Competence
• Auditing Internal Audits
• Auditing External Providers
• Management review
• Implementation and operation of the specific requirements

Unit 10– Specimen Exam Questions